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2918384 - SAP Support One Launchpad DVM Cloud application shows no data for Memory Disk usage, Memory Usage, SAP HANA Analysis

Symptom

  •  Case 1: HANA Memory Usage, HANA disk Usage & the tile Technical SAP HANA Analysis are showing "0" as a result as per screenshots below:

saphan2.png           tech2.png

  • Case 2: Accessing the DVM data searching by the relevent system ID in the SAP Support Lauchpad, the following error occcurs :



    error45-38.png   

         error.png



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Environment

SAP One Support Launchpad - DVM Cloud application

Keywords

DVM cloud, access, sapnet, rtcctool, client date, SAP_INTERNAL_HANA_SUPPORT, refresh, dvm, notes , KBA , SV-SMG-DVM , Data Volume Management , Problem

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