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2917960 - Silent Deactivation of Service Content Update Causes Regression to EarlyWatch Alert Content

Symptom

  • The EWA report contains outdated recommendations. Fixes to the EWA that have been confirmed by SAP to be shipped already, are missing.
  • On the cover page of the EWA report, the description 'Service Content Update On' is not listed.
  • In table DSVASSESSPACK, no entry exists for BUNDLE_VERSNR 50048.
  • In table DSVASSESSADMIN, relevant sessions are shown with BUNDLE_VERS of 00048 (ST-SER) and not 50048 (Service Content Update).

Side effect can include but not limited to erroneous message regarding backbone connection to SAP.

Example: System XXX is not prepared for SAP Support Backbone update. Enable Solution Manager 7.2 XXX to connect with HTTPS to SAP. 

SNAG-0317.png


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Environment

SAP Solution Manager 7.2

Product

SAP Solution Manager 7.2

Keywords

service content update, SCU, EWA, earlywatch alert, early watch alert, AGS_UPDATE , KBA , SV-SMG-SER-EWA , EarlyWatch Alert , Problem

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