SAP Knowledge Base Article - Public

2917494 - Error - Could not determine the delivery organization for the employee XXXXXXX

Symptom

While trying to change the effort of the employee in customer project in "Plan customer project" app , the following error occurs "Could not determine the delivery organization for the employee XXXXXXX"

Environment

SAP S/4HANA Cloud

Reproducing the Issue

  1. Go to Plan customer projects app.
  2. Select a project and click edit.
  3. Go to Teams tab.
  4. Edit the effort of the employee.

Cause

  1. Cost center is not maintained for the employee.
  2. Cost center of the employee is not assigned to the delivery organization.

Resolution

  1. Maintain the cost center for the employee. Find the below KBA which helps to maintain the cost center for the employee.
    KBA 2646803 - How to maintain employees data in an S/4HANA Cloud
  2. Maintain the cost center of the employee in delivery organization in app 'Maintain Service organization'.

Keywords

CA-CPD-SS, S4_PC, SAP S/4HANA cloud, Plan Customer project, Teams, Efforts, Employment, Effort, Extend, Change, Error, Could not determine the delivery organization for the employee XXXXXXX . , KBA , CA-CPD-SS , S/4HANA Professional Services Cloud - CPM , Problem

Product

SAP S/4HANA Cloud all versions