SAP Knowledge Base Article - Preview

2917386 - Add external participant error - "A user with this e-mail address already exists" (1H 2020)

Symptom

360 Fiori form will not let you add an external participant if the same e-mail address was already added as external participant in other 360 form.

It will throw the following warning message: "A user with this e-mail address already exists"

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."


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Environment

SAP SuccessFactors 360 Multi Rater

Product

SAP SuccessFactors Performance & Goals 2005

Keywords

External participant, 360 form, Add external participant, 360 Fiori, 360 2.0 add external, b2005 Release , KBA , LOD-SF-MTR-ADM , Admin Center, RBP, Permissions and Settings , Problem

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