SAP Knowledge Base Article - Preview

2917229 - Cannot turn on cloud notifications in CSNS for users in a CCC - SAP ONE Support Launchpad

Symptom

  • Super Administrator for a CCC is not able to turn on Cloud Notifications for users
  • Super Administrator is unable to turn on Cloud Notifications for their own S-user ID
  • Cloud Administrator is not able to turn on Cloud Notifications for other users
  • My Subscriptions shows No Data
  • Super Administrator selects + Add Subscription but page is blank
  • Unable to select cloud products
  • No cloud products available to select
  • Cannot find S-Users while trying to add cloud notifications for other users
  • S-Users are missing while trying to add cloud email notifications in CSNS


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Environment

Keywords

KBA , XX-SER-SAPSMP-CAC , Cloud Availability Center , XX-SER-SAPSMP-LAUNCH , SAP Support Portal Launchpad , XX-SER-SAPSMP-USR , User Administration , Problem

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