SAP offers Advanced Remote Service Delivery (ARSD) with SAP Solution Manager for many service types and products. However not all services/products are supported. You would like to know if the required service is covered in advanced remote service delivery.
This SAP KBA contains information regarding current supported session types and products for Advanced Remote Service Delivery.
Advanced remote service delivery; Remote service; ARSD; CQC; Continuous Quality Checks; self-delivered services; self-service; PSLE , KBA , SV-SMG-SVD , Service Delivery (and Planning) , SV-SMG-SVD-SSP , Service Session Prepare Step , How To
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