SAP Knowledge Base Article - Preview

2916798 - IBP Excel Add-in: Web Authentication fails with blank screen when trying to connect/login

Symptom

You are facing an issue where the IBP add-in web authentication screen does not load for the end user and remains blank, like below:

Capture.PNG

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."


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Environment

  • SAP Supply Chain Management (SCM)
  • SAP Sales and Operations Planning (SCM-SOP)
  • SAP Integrated Business Planning (SCM-IBP)

Product

SAP Integrated Business Planning for Supply Chain all versions

Keywords

IBP, Excel, add in, logon, login, authentication, web authentication, blank, empty, screen , KBA , SCM-IBP-XLS-UI , Frontend , SCM-IBP-XLS , Excel Client , Problem

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