An active Product List cannot be added to a Sales Document.
SAP Cloud for Customer
Reproducing the Issue
- Go to the Customer work center.
- Go to the Accounts view.
- Open Account 123 (where 123 is the Account ID).
- Go to the Sales Orders facet.
- Select New.
- Select More.
- Select Add from List.
The Product list is not available for selection.
If the list is a Cross/Up/Down Selling Product List it will not be available for selection.
This is expected system behavior when you are using Cross/Up/Down Selling Product Lists.
Product list empty, Add from List, Add product list. , KBA , LOD-LE-CQP-CO , Lean Sales Orders , LOD-LE-PRL , Product List , How To