SAP Knowledge Base Article - Preview

2916204 - Error: HTTP Status 504 - An internal application error occurred. Request: xxxxxxxxxx supportportal:supportshell - SAP ONE Support Launchpad

Symptom

  • Error: HTTP Status 504 - An internal application error occurred. Request: xxxxxxxxxx supportportal:supportshell
  • HTTP Status 504 error while logging into Launchpad
  • HTTP Status 504 error while exporting SAP Notes
  • HTTP Status 504 error while exporting System Data
  • HTTP Status 504 error while creating a support incident 


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Environment

SAP ONE Support Launchpad

Keywords

KBA , XX-SER-SAPSMP-LAUNCH , SAP Support Portal Launchpad , XX-SER-SAPSMP-SUP , Support Applications , XX-SER-SAPSMP-ACC , Access , XX-SER-SAPSMP-IBX , Service Channel (Inbox) , XX-SER-SAPSMP-SYS , System Data , How To

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