- Live Data Connection to Universe using SAP Authentication fails in SAP Analytics Cloud (SAC)
- We couldn't connect to your system.
- Protocol Error: Error [Protocol]: (#73) Error [Protocol]: (#401) Login error in BOE: 'Unauthorized'
- Live Data Connection to Universe using Enterprise Authentication works in SAP Analytics Cloud; Also, SAP Authentication works with BI Platform
- BOE Live Data Connect restrv traces show the following
Exception: Reason: Transport error: Communication failure.(FWM 00001)
Logon failed, Session returned is NULL
- SAP Analytics Cloud (Enterprise)
- BOE Live Data Connect (LUC)
- SAP Business Intelligence Platform
Reproducing the Issue
- Configure BOE Live Data Connect using Enterprise Authentication.
- Live Data Connection to Universe is successfully established in SAC.
- Change the boe.properites file to use SAP Enterprise Authentication.
- Live Data Connection to Universe fails in SAC.
- SAP Authentication is not supported using BOE Live Data Connect.
- The supported methods are SAML authentication, and Enterprise (User/password) authentication.
- 2569847 - Where can you find SAC user assistance (help) to use, configure, and operate it more effectively?
- Have a question? Ask it here and let our amazing SAP community help! Or reply and share your knowledge!
- 2487011 - What information do I need to provide when opening an incident for SAP Analytics Cloud?
- SAP Analytics Cloud > Learning > Guided Playlists
- SAP Analytics Cloud > Learning > Guided Playlists > Getting Support
- Need More Help? Contact Support or visit the solution finder today!
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