SAP Knowledge Base Article - Public

2915772 - Live Data Connection to Universe using SAP Authentication fails in SAP Analytics Cloud (SAC)

Symptom

  • Live Data Connection to Universe using SAP Authentication fails in SAP Analytics Cloud (SAC)
    • We couldn't connect to your system.
    • Protocol Error: Error [Protocol]: (#73) Error [Protocol]: (#401) Login error in BOE: 'Unauthorized'
  • Live Data Connection to Universe using Enterprise Authentication works in SAP Analytics Cloud; Also,  SAP Authentication works with BI Platform
  • BOE Live Data Connect restrv traces show the following

...

BEP_Sessions::>>userName='XXX~YYY/ZZZ'
BEP_Sessions::>>authMode='secSAPR3'
BEP_Sessions::>>locale='en_US'

...

Exception: Reason: Transport error: Communication failure.(FWM 00001)

...

Logon failed, Session returned is NULL

Environment

  • SAP Analytics Cloud (Enterprise) 2020.09
  • BOE Live Data Connect ( LUC) 2.4
  • SAP Business Intelliengence Platform 4.2 SP6+

Reproducing the Issue

  1. Configure BOE Live Data Connect using Enterprise Authentication as per Product Guide
  2. Live Data Connection to Universe is successfully established in SAC
  3. Change the boe.properites file to use SAP Enterprise Authentication as per Product Guide
  4. Live Data Connection to Universe fails in SAC

Cause

This issue is currently under investigation by development.

Resolution

This issue is currently under investigation by development.

See Also

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Keywords

SAP Cloud for Planning, sc4p, c4p, cforp, cloudforplanning, Cloud for Analytics, Cloud4Analytics, CloudforAnalytics, Cloud 4 Planning, BOC, SAPBusinessObjectsCloud, BusinessObjectsCloud, BOBJcloud, BOCloud., SAC, SAP AC, Cloud-Analytics, CloudAnalytics, SAPCloudAnalytics,Error, Issue, System, Data, User, Unable, Access, Connection, Sac, Connector, Live, Acquisition, Up, Set, setup, Model, BW, Connect, Story, Tenant, Import, Failed, Using, Working, SAML, SSO, sapanalyticscloud, sap analytical cloud, sap analytical cloud, SAC , , KBA , LOD-ANA-LDC-UNV , SAC Live Data Connection Universe , Problem

Product

SAP Analytics Cloud 1.0 ; SAP BusinessObjects Dashboards 4.1