SAP Knowledge Base Article - Preview

2914898 - Difference between CIC Chat / Expert Chat [VIDEO]


  • When to raise CIC Chat
  • When to choose Expert Chat
  • What is the difference between CIC Chat and Expert Chat?



  • SAP ONE Support Launchpad 
  • Support Portal


Customer Interaction Center, Customer Interaction Centre, Issues, Bugs, Errors, Real Time Support, Solution, Session, Technical, Non-Technical, Contact, Incident, Channel , KBA , XX-SER-SAPSMP-SUP , Support Applications , XX-SER-SAPSMP-LAUNCH , SAP Support Portal Launchpad , How To

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP ONE Support launchpad (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.