SAP Knowledge Base Article - Public

2913972 - I9 form Address fields getting pulled from Level 1 by default


When I9 forms are generated ,the address fields are taken by default from Level 1 (corporate structure).

Need to change to another level.


SAP SuccessFactors Onboarding 1.0

Reproducing the Issue

Complete Onboarding Process for a candidate.

Notice that the I9 form contains address fields from Level 1 


Expected behavior and can be modified.



First , need to go to Superadmin>Account Options>filter key > ConfigurableI9AddressLevel> set the value to "true"

Second , remove the address fields mapping from Level 1  under superadmin > corporate structure > level prooperties like Divcode, Divstate , Divzip, Divcountry and recreate the fields without the key mapped.

Please note :  If we apply changes to the level structure , then the same gets reflected to all Compliance forms


compliance forms address I9 , KBA , LOD-SF-OBD-FRM , Country Compliance Forms , Problem


SAP SuccessFactors Onboarding 1911