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2913931 - EXCEPTION_ILLEGAL_INSTRUCTION error: SAP Config Tool fails to start

Symptom

The SAP Application Server JAVA Config Tool fails to start and the below error is logged in the trace files (hs_error_info file, default trace file and the Config Tool traces):

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# A fatal error has been detected by the SAP Java Virtual Machine:
# EXCEPTION_ILLEGAL_INSTRUCTION (0xc000001d) at....

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It is possible that other SAP NetWeaver Application Server for Java applications/tools are also affected.


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Environment

  • Release Independent
  • SAP NetWeaver

Product

SAP Composition Environment all versions ; SAP Java Virtual Machine all versions ; SAP NetWeaver Application Server all versions ; SAP NetWeaver Application Server for Java all versions ; SAP NetWeaver all versions ; SAP Process Integration all versions ; SAP Solution Manager all versions

Keywords

j2ee schema, sap mmc 2277999 jperflib configtool GUI screen configtool.bat configtool.sh Product Availability Matrix JAVA_HOME 1367498 1133020 SAP Production ABAP R/3 ERP SRM CRM ERP PPM SEM APO XI PI PORTAL Test development QA Business intelligence platform verbose class, -XX:UseAVX=0 , KBA , BC-JAS-ADM-ADM , Administration , BC-JVM , SAP Java Virtual Machine , Problem

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