SAP Knowledge Base Article - Public

2913834 - Internal Candidates are receiving incorrect Job Alerts

Symptom

Internal Candidates are receiving incorrect job alerts, but when the user runs the saved search to find the job the system displays error "No jobs matched. Try widening your search."

Environment

SAP Success Factors Recruiting

Cause

This happens when the user has created a Job alert and has left the option "Send email only when new jobs are available" unchecked.

Resolution

Take the following steps to resolve the issue:

1. Go to Admin Center;

2. Saved Searches/Alerts;

3. Edit the already created Job Alert;

4. Check the option Send email only when new jobs are available.

See Also

KB Article 2081237 - Job Alerts in Recruiting with RCM and RMK - Recruiting

Keywords

Success Factors, RCM, SF , KBA , LOD-SF-RCM-EML , Recruiting Emails and Notifications , Problem

Product

SAP SuccessFactors Recruiting all versions