SAP Knowledge Base Article - Public

2913639 - Candidate has two HRDataId with different middle name – Onboarding 1.0

Symptom

  • Candidate has 2 HRDataId
  • The middle name is different in both the HRDataId

Environment

SAP SuccessFactors Onboarding 1.0

Reproducing the Issue

  • Login to Super Admin -> Search Candidate by entering First name and Last name. You will be able to see 2 HRDataId
  • Login to Super Admin -> Search Candidate by entering First name and Last name. You will be able to see 2 HRDataId. Click on the HRDataId and Search with Middle name in both the ids. You will see difference in middle name.

Resolution

  1. All Candidates will get an HRDataId for Onboarding Process. Candidate who will go through e-Verify Process will get another HRDataId for BasicPilot process (e-Verify). This is an expected behavior.
  2. Candidate who go through e-Verify process will have middle with just starting letter of middle name and not the complete middle name. This is also an expected behavior.

Keywords

e-Verify, HRDataId, Middle name, Onboarding, LOD-SF-ONB, LOD-SF-ONB-FRM , KBA , LOD-SF-OBD-FRM , Forms, PDF, E-Verify and Compliance Forms etc. , Problem

Product

SAP SuccessFactors Onboarding 1908