SAP Knowledge Base Article - Public

2913374 - 'Report-Story Access temporarily Restricted' or 'People Analytics, embedded edition' missing.

Symptom

  • ‘Report-Story Access temporarily Restricted’ message in Report Center
    or
  • Unable to see ‘People Analytics, embedded edition’ in the Upgrade Center

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

SAP Successfactors HXM Suite

  • People Analytics, Embedded Edition

Cause

  • Due to changes introduced in IAS recently, all instances where the IAS was enabled before the 24th of April need an update in the IPS Transformation Logic.
  • To ensure this change is done, People Analytics Embedded edition was disabled in all the instances that fall in the above category

Resolution

  1. Have the IPS transformation logic updated as explained in this blog.
    These changes could be done by the customer or by SAP as mentioned in the above blog.

  2. Re-enabling People Analytics post the IPS transformation template changes:
    1. IPS updated by the SAP team:
      The same team will perform the steps required to re-enable People Analytics or its upgrade option.

    2. If the IPS changes were done by the customer or if People Analytics isn't re-enabled even after the IPS changes done by the SAP team for some reason:
      Please create a support incident under the component LOD-SF-ANA-SAC, adding details on when IAS was enabled and most importantly when and by whom (customer or SAP team) the IPS transformation logic was updated.

Keywords

Report, Center, People, Analytics, Embedded, Edition, Unavailable, missing, story, not, working, message, error, warning, temporary , B2005 , KBA , LOD-SF-ANA-SAC , People Analytics (Analytics Cloud for SF) , LOD-SF-ANA , Analytics & Reporting (Ad Hoc, YouCalc, ORD) , Problem

Product

SAP SuccessFactors HXM Suite all versions