SAP Knowledge Base Article - Preview

2912865 - [Main KBA] Blank loading screen issue when accessing Story reports - People Analytics

Symptom

The People Analytics Report Story has been upgraded successfully in your instance, but you are facing a blank or loading screen trying to access Report Story in Report Center (even in Chrome).

This KBA lists all possible causes and links to steps that you can try.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.


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Environment

SAP SuccessFactors People Analytics

Product

SAP SuccessFactors People Analytics all versions

Keywords

people, analytics, embedded, edition, SAC, Blank, loading, screen, Error, message, chrome, for this system IAS IDP, PAEE, keeps, email address, profile not configured, user not created in SAC, user missing in SAC, white screen, nothing happens, create story stuck , KBA , LOD-SF-ANA-SAC-ADM , Admin - IAS, IPS, Instance Sync/Refresh, Upgrade , How To

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