SAP Knowledge Base Article - Public

2912290 - Payout cannot be Saved in German/Dutch

Symptom

Complete Payout with Decimal value returns an error in German / Dutch.

If you do the same steps in English local the payout is successful.

Environment

Employee Central, Time Off

Reproducing the Issue

  1. Create a New Payout with Number Pay Component and Time account type setup as unit Hours
  2. In German locale, Navigate to users Workbench > Account Payout tab > Add payout
  3. Select "Complete" payout with Decimal format
  4. Although the user has the amount entered available in their balance, we see "an error occurred" or similar error.

Cause

The value being passed in the back end for decimal value with complete payout is incorrect. 

Resolution

Engineering have fixed this with the b2011 release.

As a workaround, use Partial payout option and enter the complete value in hours.

Keywords

TIM-13612, payout in German, payout is not successful , KBA , LOD-SF-EC , Employee Central , Problem

Product

SAP SuccessFactors HXM Core 1911