SAP Knowledge Base Article - Public

2911304 - New Admin UI - User Entitiy Fields no longer editable

Symptom

  • As of the b2005 (First Half 2020) release, a new Learning Administration User Interface is available, many changes have occurred to entities in the product.
  • This KBA lists down the User Entity fields that are no longer editable along with the scenarios of why the fields cannot be modified.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

  • SAP SuccessFactors Learning
  • SAP SuccessFactors HXM Suite

Resolution

As the new Learning Administration builds a more fluid integration with Platform, the non-native (or integrated) user will be managed from the Platform and will be available as a read only within the New Learning Administration application, which simply means integrated users data will be non-editable in the new SAP SuccessFactors Learning interface.

Below are the conditions when the user data will be editable or not:

If Learning user has Person GUID (identifier passed from BizX/Foundation) AND shopping account type = internal:

  • All Personal Info and Employment fields on the user record will be ready only
  • Learning specific fields will be editable such as Domain
  • Security fields do not appear

If Learning user has Person GUID (identifier passed from BizX/Foundation) AND shopping account type = external

  • All Personal Info and Employment Fields on the user record will be editable
  • Some fields are read only such as Related Admin
  • Security fields do not appear

If Learning user Person GUID does not exist (the account only resides in the LMS), (regardless if shopping account is internal or external)

  • Some fields are read only such as Related Admin
  • Learning specific fields will be editable such as Domain
  • Security fields appear

NOTES:

  • PERSON_GUID field is passed through the Employee Export job which should feed into the SF User Connector job. If using the User Connector and Integration Center to create the files, it is advised to use the Person ID Connector. Information on the Person ID Connector can be found on the UA Guide (login may be required before being able to access the link). Assistance with the Person ID connector should be consulted with a Partner.
  • Copy and Delete in the Actions menu will also be missing if the user is managed in BizX/Foundation.

Below are the fields that are affected by this change:

User Header Fields

Fields

First Name

MI

Last Name

ID

Picture

Job Code

Email Address

Job Location

Supervisor


User Header Actions

Actions

Functional/Display Changes

Functional/Display Comment

Manage Alternate Supervisors

Yes

The Type Ahead Search embedded on the dialogue is no longer supported. 


User Details Tab Fields

Field Grouping

Fields

Personal Information

First Name

Personal Information

MI

Personal Information

Last Name

Personal Information

Address

Personal Information

City

Personal Information

State/Province

Personal Information

Postal Code

Personal Information

Country

Personal Information

External ID

Personal Information

Email Address

Employment Information

Job Title

Employment Information

Employee Status

Employment Information

Location

Employment Information

Is Full Time

Employment Information

Hired

Employment Information

Terminated

Employment Information

Job Code

Employment Information

Employment Type

Employment Information

Regular/Temp


See Also

2909180 - New Admin UI - Primary Repository

2909277 - New Admin UI - Primary Entity List


Keywords

unable edit modify user entity record first name last fields uneditable cannot change sf lms successfactors learning administration b2005 2005 new admin user interface delete account , KBA , LOD-SF-LMS-ADM , System Admin, Global Variables, References , How To

Product

SAP SuccessFactors Learning all versions