SAP Knowledge Base Article - Preview

2910853 - User and Password cannot be entered into Web UI Logon Screen

Symptom

  • It's not possible to make any entries in the "User" and "Password" fields in the Web UI logon screen because the cursor does not appear in those fields in Internet Explorer.
  • There is a Javascript error in lighspeed.js:

         var l=new XMLHttpRequest

         SCRIPT445: Object does not support this action

  • The issue may start to happen after an upgrade.


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Environment

  • SAP Customer Relationship Management (CRM)
  • SAP enhancement package for SAP CRM
  • SAP enhancement package for SAP CRM, version for SAP HANA

Product

SAP enhancement package for SAP CRM all versions ; SAP enhancement package for SAP CRM, version for SAP HANA all versions

Keywords

Login, Fields, Mask, Input, Logging, Cursor, User, Password, Field, Entry, Logon, Entries , KBA , entries , mask , input , cursor , login , logging , user , logon , password , field , entry , CA-WUI-UI , User Interface , Problem

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