Judging the right priority for SAP IBP Demand Planning incidents.
To ensure healthy service levels for all our customers, priority of incidents are judged based on the Business Impact of the issue.
This KBA outlines the principles which should be used for determining the priority IBP - Demand Planning incidents, which cover the following components:
SAP Integrated Business Planning (SCM-IBP)
- SAP Supply Chain Management (SCM)
- SAP Sales and Operations Planning (SCM-SOP)
- SAP Integrated Business Planning (SCM-IBP)
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