SAP Knowledge Base Article - Public

2910421 - Error occurs when clicking "VIEW CANDIDATE RATINGS" tag in a job requisition - Recruiting Management

Symptom

Error occurs when clicking "VIEW CANDIDATE RATINGS" tag in a job requisition.

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."

Environment

SAP SuccessFactors Recruiting Management - All versions

Reproducing the Issue

Click on "VIEW CANDIDATE RATINGS" tag in a job requisition, an error pops up and no candidates show in the page

Cause

All candidates who has the interview rating value are moved to a disqualified status.

No qualified candidates can be shown in the page, that caused the error.

Resolution

The RCM Software Engineering team is working on the fix. At the current time, please refer the following workaround:

Click on "OK" to close the error >enable "Include Disqualified Candidates" >move to other tags >move back to "VIEW CANDIDATE RATINGS"

Keywords

VIEW CANDIDATE RATINGS, Cannot read property 'length' of null, RCM-76152 , KBA , LOD-SF-RCM-IVW , Interview Central, Interviews, Scheduling etc , Problem

Product

SAP SuccessFactors Recruiting all versions

Attachments

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