Customer is not able to include custom tokens in Onboarding Programs or in Email notifications.
SAP Successfactors Onboarding 2.0
At moment, only the pre-delivered tokens are supported.
Our recommendation is to log an enhancement request as described in the following article: 2090228 How to Submit Enhancement Requests for SAP SuccessFactors Products
custom, token, onboarding, 2.0, program, email , KBA , LOD-SF-OBX-NHA , New Hire Activities , Problem