You receive an email from the ByD or C4C System and the email text body is cryptic and the expected attachment is gone.
- SAP Business for ByDesign
- SAP Cloud for Customer
Reproducing the Issue
Send yourself an e-mail and check the e-mail you received. The e-mail text is cryptic, attachment missing.
Please check that your e-mail Subject does not contain special Characters such as @?!*&$£ etc.
Remove the special characters from the e-mail subject line.
Additionally ByD Only:
If you want to use an e-mail subject placeholder then valid placeholders enclosed in square brackets '' which map to the form message field only.
E-Mail Text Body, Attachments, Email , KBA , AP-RC-OUT , Output Management , How To