The following error occurs when logging into an SAP Analytics Cloud (SAC) partner tenant hosted on SAP data centers (NEO):
- Tenant is locked, please try again or contact your administrator.
- SAP Analytics Cloud (Enterprise)
- Partner tenant hosted on SAP data centers (NEO) only
Reproducing the Issue
- Access SAP Analytics Cloud (SAC) partner tenant hosted on SAP data centers (NEO).
- Enter correct user credential which was working before.
=> Error "Tenant is locked, please try again or contact your administrator" appears.
- SAC partner test and demo tenants will be migrated to cloud foundry (CF) systems.
- Existing tenants will be turned off and a document will be sent to the system owner and/or contact IT person.
- If you have any questions, please reach out to your partner manager or send an e-mail to SAP Test and Demo Development Licenses for SAP Partners.
- Alternatively, check your licenses, systems and orders using the SAP for me portal (What is SAP for Me? / SAP for Me is made for you overview).
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- Have a question? Ask it here and let our amazing SAP community help! Or reply and share your knowledge!
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- Note: Add relevant text or warning/error messages to the text search field to filter results.
- SAP Analytics Cloud > Learning > Data Connections
- SAP Analytics Cloud > Learning > Guided Playlists
- SAP Analytics Cloud > Learning > Guided Playlists > Getting Support
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