In the Accounts, the Marketing Attributes are not available to be added.
SAP Sales Cloud
Reproducing the Issue
- Go to the Customer workcenter.
- Go to the Accounts view.
- Open any Account.
- Go to the Marketing Attributes facet.
- In Edit Mode, click Add.
Result: no Marketing Attributes are available to be added.
The Marketing Attributes or Marketing Attribute Sets are still in status In Preparation / have not been released.
- Go to the Administrator workcenter.
- Go to the Sales and Campaign Settings.
- Open the Marketing Attribute Sets and set them to Released.
marketing attributes, accounts, not available , KBA , LOD-CRM-ACC , Account , Problem