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2906998 - Misleading Alert 00240 in Self Diagnosis for a Solution Manager SID as Managed System

Symptom

In SM_WORKCENTER > Self Diagnosis a red status for the function Service Delivery Readiness is issued for the Solution Manager as Managed System.

In the section Alerts of Managed System <Solman-SID>~ABAP a red status for the Alert ID 00240 can be found with message: RTCCTOOL Recomendations ( Managed systems )

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In the details of the Alert 00240 the message number DSWP_SD470 was logged with text: No RTCCTOOL recommendations returned

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Below the messages number DSWP_SD470 some more details can be found:

System response
No Data was returned from managed system. Check RFC connection SAPNET_RTCC from Managed system to SAP
Procedure
Test if you can successfully call report RTCCTOOL in Managed system.
If you discover problems with RFC connection SAPNET_RTCC please proceed to repair this connection as described in SAP Note 763561.


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Environment

Solution Manager 7.2 SP9

Keywords

Service Delivery Readiness, Alert 00240, Solution Manager as managed system, disable, DSWP_SD470, Self Diagnosis, RTCCTOOL Recommendations, SAPNET_RTCC, Alert 240. , KBA , SV-SMG-SDG , Self Diagnosis for SAP Solution Manager , Problem

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