SAP Knowledge Base Article - Public

2905960 - [HOW TO] Add an existing email template to the active list in Email Services - Onboarding 2.0

Symptom

You can perform various operations to manage your email templates that include adding, editing, reusing, copying or deleting email templates.

Email Services in Onboarding 2.0 provide a set of preconfigured email templates. As an administrator, you can create new templates or reuse preconfigured ones as per your business requirements. 

This documents refer on how to add/reuse and existing template for Onboarding 2.0.

Environment

SuccessFactors Onboarding 2.0

Resolution

  1. Go to Admin Center >> Email Services >> Active Templates
  2. Click the Manage Template link
  3. Click the "+" symbol (New Template) >> Reuse Templates
  4. Select the template you wish to add
  5. Click the Add to Active List button

Keywords

reuse templates, email templates, ONB2.0, Onboarding 2.0, Email Services, Add new template, Missing email template, Activate email template, manage template, email , KBA , LOD-SF-OBX-EML , Notifications , LOD-SF-OBX-XBD , Crossboarding , How To

Product

SAP SuccessFactors Onboarding all versions