SAP Knowledge Base Article - Public

2905960 - [HOW TO] Add an existing email template to the active list in Email Services - Onboarding 2.0


You can perform various operations to manage your email templates that include adding, editing, reusing, copying or deleting email templates.

Email Services in Onboarding 2.0 provide a set of preconfigured email templates. As an administrator, you can create new templates or reuse preconfigured ones as per your business requirements. 

This documents refer on how to add/reuse and existing template for Onboarding 2.0.


SuccessFactors Onboarding 2.0


  1. Go to Admin Center >> Email Services >> Active Templates
  2. Click the Manage Template link
  3. Click the "+" symbol (New Template) >> Reuse Templates
  4. Select the template you wish to add
  5. Click the Add to Active List button


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SAP SuccessFactors Onboarding all versions