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2904091 - Introscope EM 10.5 fails to start up with incorrect dll lib file


Introscope EM 10.5 fails to start up and the Eeror message below could be found in EMService.log:

Launching a JVM...

WrapperManager: Initializing...
WrapperManager: WARNING - Unable to load the Wrapper's native library 'ServiceWrapper32.dll'.
WrapperManager: The file is located on the path at the following location but
WrapperManager: could not be loaded:
WrapperManager: E:\usr\sap\CCMS\apmintroscope\.\lib\ServiceWrapper32.dll
WrapperManager: Please verify that the file is both readable and executable by the
WrapperManager: current user and that the file has not been corrupted in any way.
WrapperManager: One common cause of this problem is running a 32-bit version
WrapperManager: of the Wrapper with a 64-bit version of Java, or vica versa.
WrapperManager: This is a 64-bit JVM.
WrapperManager: Reported cause:
WrapperManager: E:\usr\sap\CCMS\apmintroscope\lib\ServiceWrapper32.dll: Can't load IA 32-bit .dll on a AMD 64-bit platform
WrapperManager: System signals will not be handled correctly.
Debug options:
file:/E:/tmp/.options not found



Windows Server Operating System
JVM 64-bit


SAP Solution Manager 7.2


ServiceWrapper32, ServiceWrapper64, Wrapper, 32-bit, 64-bit , KBA , XX-PART-WILY , Introscope by CA Technologies , Problem

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