SAP Knowledge Base Article - Preview

2903942 - Service Entry sheet "In approval" and not within My Inbox App.

Symptom

  • With flexible workflow for service entry sheets active and also automatic workflow is active. When creating a service entry sheet, for which automatic workflow should be triggered. However, the SES goes to status "In approval".
  • Also if flexible workflow is inactive and still the SES is expected to be approved by the contact person added at header level of the SES. The workitem is not visible with the My Inbox App.


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Environment

  •  SAP Fiori 1.0
  •  SAP S/4HANA 1809
  •  SAP S/4HANA 1909

Product

SAP Fiori 1.0 ; SAP S/4HANA 1809 ; SAP S/4HANA 1909

Keywords

F3173 , KBA , MM-FIO-SRV , Fiori UI for Services Management , Problem

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