SAP Knowledge Base Article - Preview

2902166 - SAP Web GUI Read timed out - HTTP Status 504 - An Internal application error occurred.


  • Cloud portal is consuming content from a back-end system;
  • The backend is taking too much time to respond a request triggered by the Cloud Portal;
  • An 504 error can be seen in the browser network traces (F12 - Developer Toolbar) or the error below appears on the screen:
    HTTP Status 504 - An Internal application error occurred. Request: <request_identification>



SAP Cloud Platform Portal


SAP Cloud Platform Portal 1.0 ; SAP Cloud Portal service 2.0


SAP-GUI WebDynpro ABAP Java SAP-UI SAPGUI SAPUI WebDynpro Java WebGUI WDA WDJ timeout 504 error spinning wheel loading wheel loading icon wait screen waiting not loading backend Web Dynpro , KBA , EP-CPP-NEO-SFC , Launchpad Site and SAP Fiori Cloud , BC-NEO-CON , Neo to On-premise Connectivity service , BC-NEO-RT-HTML5 , Runtime HTML5 Applications , EP-CPP-NEO-FS , Freestyle sites , Problem

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