You are unable to create a service agent. An error occurs.
Error: Save failed | Business Partner XXX already exists.
SAP Cloud for Customer
Reproducing the Issue
- Go to Business Partner work center
- Click on Service Agents
- Click on New > Service Agent
- Enter minimum required fields
- Click on Save
- Click on Ignore and Save
This issue might be caused by a PDI solution.
Please check whether the KBA below resolves your issue. If the issue still persists, please create an incident so that we can investigate the cause of this issue.
Service agent creation process, unable to create any service agent, can't create any service agent, , KBA , LOD-LE-BP-BP , Business Partner , Problem