SAP Knowledge Base Article - Preview

2899832 - High Availability Cloud Connectors both stuck in shadow state

Symptom

  • HA Cloud connectors are both stuck in Shadow State
  • The "Switch Role" button is not available

scc.ha.001.png

ljs_trace.log on the Shadow Instance might show the followings:

#PingToMaster failure
com.sap.scc.ha.HaHttpClientException: request https://<hostname>:<port>/shadow failed with 400 (Bad Request) A shadow system cannot connect to a shadow system. Check master host and port.


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Environment

  • SAP Cloud Connector
  • SAP Cloud Platform 

Product

SAP Connectivity service 2.0

Keywords

shadow-shadow state, shadow instance, SAP Cloud Connector, master role, shadow role, master-shadow state, haRole, SCC, SCC configuration , KBA , BC-MID-SCC , SAP Cloud Connector On-Demand/On-Premise Connectivity , Problem

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