SAP Knowledge Base Article - Public

2899707 - [Onboarding] ERROR: Entity or function name ONB2Process in Data Review tile (Onboarding/Offboarding)

Symptom

When the Hiring Manager goes to Review Data for new Hire tile below error message is thrown.

"Entity or function name ONB2Process is not found. Please check the entity in Admin Center > OData API Data Dictionary or contact your system administrator."

Environment

SAP SuccessFactors Onboarding

Reproducing the Issue

  • Login as Hiring Manager-> Click on Review Data for New Hire Tile
  • The following error is observed "Entity or function name ONB2Process is not found. Please check the entity in Admin Center > OData API Data Dictionary or contact your system administrator"

Cause

Default function name ONB2Process is not present in Process variant Manager

Resolution

Go to Process Variant Manager and verify if the Default ONB2Process is  present. If not follow the below steps to enable this.

  • Go to "Update Process Flows for Onboarding 2.0 and Offboarding 2.0"
  • Select the correct Service User and then click on "Update"
  • Go to OData API Metadata Refresh
  • Log Out of Onboarding Application and Login again
  • Go to Process Variant Manager and you will be able to see the Process resorted


Now check by clicking on the Tile. You will be able to Access the tile without any issue

Keywords

KBA , LOD-SF-OBX-COD , Onboardee Data Review , Problem

Product

SAP SuccessFactors Onboarding 2105