SAP Knowledge Base Article - Public

2898947 - Thumbnail Image not showing in Online Content Structure page - LMS

Symptom

When going to the Online Content Structure page, the thumbnail image of the course is not showing.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

SAP SuccessFactors Learning

Reproducing the Issue

  1. Upload thumbnail images from System Admin> Configuration> Images.
  2. Home> My Learning> Start course

Notice that the thumbnail image on the Online Content Structure page is not showing.

supportpreview_thumbnail.png

Resolution

Online content structure page never displays thumbnail image as per confirmation from our Engineering team. This is working as expected.

Keywords

SF, Success Factors, LMS, learning, thumbnail image, online content structure, image, course , KBA , LOD-SF-LMS-ITE , Items , Problem

Product

SAP SuccessFactors Learning all versions