- Old incidents from 2014 will not open
- Unable to view the contents of old incidents from 2014
- Cannot view my 2015 incident in the portal
- Not possible to view an old incident from 2016
- Is there a cutoff date for viewing older incidents (2014 and later)?
- Archived incident will not load
- Did 2014 incidents get archived with the 2013 legacy incidents?
old message , older messages , case , archived incidents , closed incident , automatically closed , viewing incidents , incident with old date , 2015 , 2016 , 2017 , 2018 , 2019 , 2020 , You are trying to access an archived incident. We are currently working on providing you with the data. Please allow us some time to retrieve it. , KBA , XX-SER-SAPSMP-IBX , Service Channel (Inbox) , XX-SER-SAPSMP-LAUNCH , SAP Support Portal Launchpad , Problem
About this pageThis is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP ONE Support launchpad (Login required).
Search for additional results
Visit SAP Support Portal's SAP Notes and KBA Search.