SAP Knowledge Base Article - Public

2898179 - Getting error Server metadata was not a structure json while opening story in SAP Analytics Cloud (SAC)


The following error message occurs in SAP Analytics Cloud (SAC) while opening one story based on live connection

  • Error [Application] Server metadata was not a structure json.


  • SAP Analytics Cloud (Enterprise) 2020.2.6

Reproducing the Issue

In this case the SAC story is created with live HANA.

  1. logon to SAC tenant and open the story.
  2. The following error message shows in story page without any data:
    Error [Application] Server metadata was not a structure json.
  3. However, after refreshing browser the story is opened successully without an error.


This issue is fixed in 2020.2.10.


This issue is fixed in 2020.2.10.

See Also

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SAP Analytics Cloud 1.0