SAP Knowledge Base Article - Public

2898147 - Number of set copies not considered while printing


You have setup 3 copies for a business document for output Channel printing, but only one is printed.


SAP Business By Design

Reproducing the Issue

  1. Go to the work Center Application and User Managment.
  2. Open the output Channel Selection and search for any Business document.
  3. Set up 3 copies.
  4. If you release the document you get only one printout instead of 3.


You have setup ISR for the printer queue you are printing the document on.



The "Use ISR tray selection" and the setup here should only be used for Swiss ISR Scenarios. Please remove the tick as shown in the screenshot


Copies, printing, Tray. , KBA , AP-RC-OUT , Output Management , How To


SAP Business ByDesign all versions