You are missing a Base Item Type in Sales quote and Sales order.
Cloud for Customer
Reproducing the Issue
- Go to the Business Configuration
- Go to Activities
- Search and open Sales Quotes
- Click Maintain Item Type under 'Item Types'
- Click Add Row
- In the dropdown of the field 'Base Item Type' type AGN is missing.
Sell Standard Products is not in scope.
- Go to Implementation Projects
- Edit Project Scope
- Navigate to Sales
- Product and Service Portfolio
- Select 'Sell Standard Products'
Once this element is scoped, the desired item type will become available.
Item Type, sell products, Quote Item, Base Item Type, Item , KBA , LOD-LE-CQP , Customer Quote Processing , How To