Some RMK customers have received a notification with the following content
Title : [Action Required]: SAP SuccessFactors Recruiting Marketing IP address change
- what does this notification mean?
- why did customers receive it?
- what needs to be done and by whom?
SAP SuccessFactors Recruiting Marketing
As part of SuccessFactors’ continuous effort of network standardization, the career site IP addresses are being changed on SAP's end.
Customers who implemented RMK were advised to use a recommended configuration with a subdomain with a jobs2web.com DNS in the CNAME.
If they did so then there is nothing for them to do as the IP address will be changed automatically.
The customers who have been contacted via this notification are the ones who were using a non standard configuration and who need to update the IP address manually in their DNS configuration, either via their third party DNS provider or their own IT team managing their own DNS server.
SAP cannot make this change for the customer so this is why the change needs to be addressed by the customer.
Unless the change is made before March 31st, the site will no longer be available.
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