SAP Knowledge Base Article - Preview

2891528 - How to use the Self-Service Authorization Request - SAP ONE Support Launchpad


  • S-users lack a particular authorization
  • Customer has no access to certain tiles in the launchpad
  • Not authorized to download software
  • Not authorized to request license keys
  • No authorizations to create support incidents
  • Cannot access Expert Chat
  • Cannot access Schedule an Expert
  • Cannot access Schedule a Manager
  • Why is a S-User getting emails about assigning notifications for a S-User
  • User does not have authorizations to execute specific tasks in SAP ONE Support Launchpad



  • SAP ONE Support Launchpad
  • User Management application


Automatische Anforderung von Berechtigungen, automatical authorization request; , KBA , XX-SER-SAPSMP-USR , User Administration , XX-SER-SAPSMP-LAUNCH , SAP Support Portal Launchpad , How To

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