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2891275 - Sorry, but you are currently not authorized for access: IAS issue


SAML 2.0 authentication when using SAP Cloud Platform Identity Authentication Service (IAS) fails and a similar error to below is recorded:

Sorry, but you are currently not authorized for access

Screenshot of the error:

IAS error.png

The Troubleshooting log is showing one the following error:

cause=rbaRulesCheckFailure, message="Denied by RBA rules" or "Authentication error.User not found: xxx Caused by: Could not find user <e-mail> in mongo DB."



  • SAP Cloud Platform Identity Authentication Service
  • Release Independent


Identity Authentication all versions ; SAP Business Technology Platform all versions ; SAP Integrated Business Planning 1808 ; SAP Integrated Business Planning 1911


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, KBA , BC-IAM-IDS , Identity Authentication Service , Problem

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