SAP Knowledge Base Article - Public

2890898 - Error "Changing Reason for Rejection not possible; field is read-only" While Updating Sales Orders Using Data Workbench

Symptom

You are trying to update the Reason for Rejection field for sales order using Data Workbench, however  you receive below erroe message:

"Changing Reason for Rejection not possible; field is read-only"

Environment

SAP Cloud For Customer

Reproducing the Issue

  1. Go to Data Workbench
  2. Select Import
  3. Select the Object Sales Order
  4. Upload the template

Cause

Sales Orders which have the Status set to Cancelled, can't be updated.

Resolution

As Cancelled is the end of status hence the Sales Order with this Status can't be updated.

Keywords

Sales Order update, Sales Order , Reason for Rejection, Sales Order update DWB , KBA , LOD-CRM-INT-DWB , Data Workbench , Problem

Product

SAP Cloud for Customer add-ins all versions