SAP Knowledge Base Article - Public

2888422 - Manual Reassign Not Displaying User


Search for user in manual reassign function and no user appears


SAP SuccessFactors Onboarding 1.0 - All Versions

Reproducing the Issue

  1. Navigate to Onboarding
  2. Search for Canddiate in Work Queue
  3. Click Reassign button
  4. Search for user you wish to assign to
  5. Notice user does not appear


  • First Name contains three parts for example Test User 1
  • Application expects after space to be last name however in this example it is still first name


  1. Place a comma after the end of the first name so the application recognises when first name ends
  2. For example Test User 1,
  3. User now appears in the search


Manual Reassign, Reassign Activity, User Search, User, Activity , KBA , LOD-SF-OBD-ADM , Admin Tools, Settings, Permissions , Problem


SAP SuccessFactors Onboarding 1911 ; SAP SuccessFactors Onboarding 2005