SAP Knowledge Base Article - Public

2887267 - Error When Previewing Data Source

Symptom

You are trying to preview a data source and you received the 'Report Cannot Be Opened; Report an Incident' error message.

Environment

  • SAP Cloud for Customer
  • SAP Business ByDesign

Reproducing the Issue

  1. Go to the Business Analytics work center.
  2. Go to the Design Data Sources work center view.
  3. Search for the desired data source.
  4. Select it.
  5. Click on Preview button.

Cause

The data source has too many fields, usually caused by an extensive amount of extension fields.

Resolution

In such cases, you can remove some extension fields from the data source in order to improve the data source performance or alternatively, you can create a report with all available fields based on this data source and it should work as expected. However, we strongly recommend to select only the required fields to the report view in order to limit the data volume.

Keywords

 GEN_STRUCTURE_STACK_OVERFLOW, timeout, time out, report cannot be opened, data source, business analytics , KBA , an exception was raised , query could not be opened , AP-RC-ANA , C4C, ByD, Travel: Analytics Tools & Frameworks , How To

Product

SAP Business ByDesign all versions ; SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions