SAP Knowledge Base Article - Public

2887185 - User Unable to see Role in Job Family and Roles when creating a job requisition


A user is not able to see the role when creating a job requisition using family and roles but if you proxy the user the Role appears for selection.


SAP SuccessFactors Recruiting Management

Reproducing the Issue

  1. Go to Recruiting 
  2. Select Create New
  3. Go to Job Family and Roles 
  4. Search for the Role you need 
  5. Roles does not appear. 
  6. Proxy as User
  7. Missing Role Appears


Issue is caused by a missing translation in the Job Profile for the users language.


Update the translation of the job profile.

  1. Go to Admin Center
  2. Select Manage Job Profiles
  3. Select the Family and the Role
  4. Update the translation of the Title.
  5. Update the translation for each section. 
  6. Save

The Role should now be visible for the user to select.


Cant see role, Job Profile missing , KBA , LOD-SF-RCM-JOB , Job Postings & Requisitions , Problem


SAP SuccessFactors Recruiting all versions