When accessing the App Manage Journal Entries and selecting the documents, the Reverse Button is greyed out. It's not possible to reverse journal entries.
SAP S/4HANA Cloud
Reproducing the Issue
- Open the App Manage Journal Entries
- Select the Documents
- Reverse button is inactive, greyed out.
Only journal entries created directly within Financial Accounting can be reversed. You cannot reverse journal entries with source documents (such as goods issues or customer invoices) since these originate outside of Financial Accounting. If you select a mixture of entries with and without a source document, only the entries without a source document are reversed.
Reverse button is grayed out if you select only entries with a source document.
In Manage Journal Entries, we defined a allow list for which documents can be reversed in our app, one condition is ref. document type:
|Ref. Document Type|
|BKPFF||Actg doc.direct inpt|
|IBKPF||Document from IDoc|
|FEBEP||Acct statement item|
|GLYEC||Year-End Closing Doc|
|ACES4||S/4 Accrual Engine|
If the customer has different Ref. Document Type, the button will be greyed out.
The system is working as designed.
Reverse button, Manage Journal Entries, greyed out, inactive, journal entries, reverse journal entries, Ref. Document Type, BKPF, BKPFF, IBKPF, FEBEP, GLYEC, ACES4, reverse, document, Financial Accounting, reference , KBA , FI-FIO-GL , Fiori UI for General Ledger Accounting , FI-GL-GL-A , Posting/Clearing , Problem