Custom fields added in Display Mode are not available in Edit Mode.
SAP S/4HANA CLOUD Service
Reproducing the Issue
- Add some custom field in Display Mode. For example, in General Data and/or Oganization Data
- Press Edit : just added fields are not displayed. Your custom fields disappared in Edit mode.
Technology differences : "Display" uses Fiori UI and "Edit" mode uses CRM Web UI.
Maintain fields in Display mode as well as Edit mode. This behavior will be improved in the future.
KBA , CRM-S4-SRV-SVO , S4CRM: Service Order , CRM-S4-SRV-SCO , S4CRM: Service Confirmation , CRM-S4-SRV-SRQ , S4CRM: Service Request , How To