When a candidate has booked an interview the token [[INTERVIEW_SCHEDULING_INTERVIEW_DATE]] provides the wrong date for the candidate.
SAP SuccessFactors Recruiting Management.
Reproducing the Issue
- Candidate goes to my interviews on the career portal.
- Select times slot for interview.
- Candidate receives email with wrong date
When creating a email notification for the interview date in an email the correct token to use is [[INTERVIEW_DATE]]. This token will resolve in both the email and sms.
The difference between the tokens can be seen in the below table.
Please note: The date format is based on the users local. eg if the user receives the email in English US the date format will be MM/DD/YYYY compared to if the user receives the email in German the format will be DD/MM/YYYY.
Interview date, Email notification, scheduling , KBA , LOD-SF-RCM-IVW , Interview Central, Interviews, Scheduling etc , Product Enhancement