SAP Knowledge Base Article - Public

2885177 - Interview Scheduling token giving the wrong interview date


When a candidate has booked an interview the token [[INTERVIEW_SCHEDULING_INTERVIEW_DATE]] provides the wrong date for the candidate.


SAP SuccessFactors Recruiting Management.

Reproducing the Issue

  1. Candidate goes to my interviews on the career portal.
  2. Select times slot for interview. 
  3. Candidate receives email with wrong date


Expected Behavior


When creating a email notification for the interview date in an email the correct token to use is [[INTERVIEW_DATE]]. This token will resolve in both the email and sms.

The difference between the tokens can be seen in the below table.

Interview date.png

Please note: The date format is based on the users local. eg if the user receives the email in English US the date format will be MM/DD/YYYY compared to if the user receives the email in German the format will be DD/MM/YYYY.


Interview date, Email notification, scheduling , KBA , LOD-SF-RCM-IVW , Interview Central, Interviews, Scheduling etc , Product Enhancement


SAP SuccessFactors Recruiting all versions