SAP Knowledge Base Article - Public

2884845 - Live Profile Export (Including Attachments) - Employee Profile

Symptom

  • This article explains the behavior of the Live Profile Export job in Provisioning.

NOTE: "Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."

Environment

  • SuccessFactors People Profile

Reproducing the Issue

NOTE: As a customer, you do not have access to Provisioning. To complete tasks in Provisioning, contact your implementation partner. If you are no longer working with an implementation partner, contact SAP Cloud Support.

  1. In Provisioning, search for Manage Scheduled Jobs.
  2. Click on Create New Job.
  3. Select Job Type as Live Profile Export.
  • Select Personal / Background / Trend Information.
  • Select Locale.
  • Select Character Encoding.

  • Check if you want Valid users only.
  • Check if you want to Exclude contingent worker.
  • Check if you want to Remove carriage returns and line breaks on export.

  • Select if you want to Export Extended Data Only.
    • This contains the exact data needed for importing.
  • Select if you want to Export Extended Data with User Attributes.
    • This contains additional data for users that makes the file more readable.
    • Applicable only for Trend Information.

  • Select if you want to Unzip export file if it is zipped.

LiveProfileExport.jpg

Resolution

Personal Information:

  • If you put .zip in the File Name and you select Unzip export file if it is zipped, the export file will ALWAYS be zipped. So regardless of the selection, File Name format will always override.
  • Recommended to use .csv or .zip if you want the file to be zipped.
    • If you use .zip, the name in the File Name field will be used but the file inside will be named PersonalInfoData_[Company ID].csv.
  • We recommend that you use the SF hosted SFTP server for better performance.

Background Information:

  • If you put .zip in the File Name and you select Unzip export file if it is zipped, the export file will ALWAYS be zipped. So regardless of the selection, File Name format will always override.
  • Recommended to use .csv or .zip if you want the file to be zipped.
    • If you use .zip, the name in the File Name field will be used but the file inside will be named [Company ID]BackgroundData_[Company ID].csv.
  • We recommend that you use the SF hosted SFTP server for better performance.

Background Information (Include Attachment):

  • Because of large data volume, currently we don't support file encryption when exporting background information with attachments. Please select None in File Encryption if you’re allowed to access the unencrypted files.
  • If you want to encrypt the export files for background information, deselect the "Include Attachment" checkbox.
  • Because of large data volume, the export file will be zipped even if you choose the Unzip export file if it is zipped checkbox.
  • Regardless of the File Name and extension, the export file will always be named [Company ID]_BackgroundDataWithAttachments[File Number].zip.
  • We recommend that you use the SF hosted SFTP server for better performance.

Trend Information:

  • If you put .zip in the File Name and you select Unzip export file if it is zipped, the export file will ALWAYS be zipped. So regardless of the selection, File Name format will always override.
  • Recommended to use .csv or .zip if you want the file to be zipped.
    • If you use .zip, the name in the File Name field will be used but the file inside will be named TrendData_[Company ID].csv.
  • We recommend that you use the SF hosted SFTP server for better performance.

Keywords

Live Profile Export, Attachment Export , KBA , LOD-SF-EP-JOB , Scheduled jobs , How To

Product

SAP SuccessFactors HXM Suite all versions